CELLULAR ACCOUNT MANAGEMENT
Get superior support while saving on wireless!
Our comprehensive wireless support encompasses services such as activating, resolving issues, conducting plan evaluations, managing expenses, and more. We achieve this through our indirect collaboration with mobile carriers, which enables us to interact with Verizon, AT&T, and T-Mobile's internal systems. This unique approach adds an extra level of assistance, enabling us to assist you in optimizing your costs through strategic plan advice. Rest assured, our primary aim is not to increase prices, but rather to help you cut expenses by leveraging our insights into promotions and advantages.
Get support asap within a 2-hour SLA. Carriers:
THE ALTIV PROCESS:
HOW DO I GET STARTED?
We'll work with your organization's authorized point of contact to gather the account information needed to start placing orders and providing support.
HOW DO I PLACE A SUPPORT REQUEST?
Customers can call or email us directly for any and all things Wireless. You will have our entire team managing your emails as tickets to place orders and handle support as fast possible within a 2 hour SLA. We also schedule quarterly management reviews with you.
We have no contracts, so it is in our best interest to provide the best service we can day in and day out.
HOW AM I BILLED?
Billing comes directly from your mobile carrier. We have a Verizon/T-mobile/AT&T channel manager who will be joining our quarterly calls and is available anytime if there are questions/concerns.
Ready for superior Account Management?